Refund and cancellation policy

The short version

• 7-day money-back: if a new enrolment is not right for you, ask within 7 days of your first payment for a full refund.
• Monthly plans: cancel anytime. Your access continues until the end of the month you have paid for. No partial refunds after the first 7 days.
• Quarterly prepay: refundable within 7 days of the first payment. After that, access continues until the end of the quarter.
• Refund time: refunds go back to your original payment method within 5–7 working days.
• There is no registration fee, so there is nothing else to refund or lose.

1. 7-day money-back on your first payment

When you enrol in a CodeBakerz program for the first time, your first payment is covered by a 7-day money-back guarantee. If you ask for a refund within 7 days of that first payment, we will refund it in full and end the enrolment. You do not need to give a reason, though we would love to hear how we can improve.

The guarantee applies once per student, to the first payment of a new enrolment. It does not apply to later monthly renewals, or to re-joining after a previous enrolment.

2. Monthly plans (auto-pay)

• Monthly plans renew automatically through Razorpay (UPI Autopay or card) until you cancel.
• You can cancel at any time. Cancelling stops all future charges.
• After cancelling, you keep access to classes, recordings and the community until the end of the month you have already paid for.
• Apart from the 7-day money-back on the first payment, we do not give partial refunds for unused days or missed classes.
• Please cancel before your next renewal date to avoid being charged for the next month.

3. Quarterly prepay

• Quarterly prepay covers three months at a 10% discount.
• If it is your first payment for a new enrolment, you can ask for a full refund within 7 days of paying.
• After 7 days, quarterly payments are not refundable; your access continues until the end of the quarter you paid for.

4. How to cancel

1. Log in and cancel from your dashboard, or
2. Email us at hello@codebakerz.in from the email address on your account (or, for students under 18, from the parent or guardian's email or phone on record) with the student's name and program.

You can also cancel the auto-pay mandate from your UPI app or bank. If you do, please tell us too, so we can update your account.

5. How to request a refund

Email hello@codebakerz.in with the student's name, the program, the payment date and the Razorpay payment reference if you have it. We aim to acknowledge refund requests within 2 working days (this is a target, not a promise). Once approved, the refund is sent to the original payment method and usually reaches you within 5–7 working days, depending on your bank or card issuer.

6. If we cancel or change a batch

If we cancel a batch before it starts, or cannot continue a batch and cannot offer you a suitable alternative batch, we will refund the payment for any period you have paid for but not received.

7. Removal for misconduct

If a student is removed for a serious breach of our Code of conduct, we may not refund the current period. Any future auto-pay charges will be stopped.

8. Questions

This policy is part of our Terms of use. If anything is unclear, please contact us before you pay; we are happy to explain.